Privacy Policy

Effective Date: September 17, 2026

DriveAFY, operated by AFY Group Inc. ("DriveAFY," "AFY Group," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit DriveAFY.com, request or reserve transportation services, communicate with us, or otherwise interact with DriveAFY.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Mobile or other telephone number
• Email address
• Pickup and drop-off locations
• Travel dates and pickup times
• Flight and airport information
• Reservation and trip information
• Passenger preferences and transportation instructions
• Corporate account information
• Information submitted through our website forms
• Customer service communications
• Payment and transaction-related information
• Other information you voluntarily provide to us

When you visit our website, we may also automatically collect certain technical information, such as IP address, browser type, device information, referring pages, pages visited, and website usage data. Cookies and similar technologies may also be used to operate and improve our website.

2. How We Use Personal Information

We may use personal information to:

• Respond to transportation inquiries
• Process and manage transportation reservations
• Confirm scheduled transportation services
• Coordinate passenger pickups and drop-offs
• Provide chauffeur, vehicle, and arrival information
• Provide reservation reminders and trip-status updates
• Communicate schedule changes, delays, or cancellations
• Provide customer service and reservation assistance
• Manage corporate transportation accounts
• Process transactions and maintain business records
• Improve our services, website, and customer experience
• Protect against fraud, misuse, or unauthorized activity
• Comply with applicable laws and legal obligations

3. SMS/Text Messaging

When you provide your mobile telephone number and consent to receive text messages from DriveAFY, we may use SMS to communicate with you regarding transportation services you have requested or inquiries you have made.

SMS communications may include:

• Transportation inquiry responses
• Reservation confirmations
• Reservation and pickup reminders
• Chauffeur and vehicle information
• Chauffeur arrival notifications
• Pickup and drop-off coordination
• Trip-status information
• Schedule changes, delays, and cancellations
• Customer service communications

Message frequency varies depending on your reservations, inquiries, and interactions with DriveAFY. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message. You may reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchasing transportation services from DriveAFY.

4. How We Share Personal Information

We may disclose personal information when reasonably necessary to provide and operate our transportation services. This may include sharing appropriate trip information with chauffeurs, transportation service providers, payment processors, technology providers, and other service providers that assist us in operating our business.

For example, a chauffeur may receive information necessary to complete a reservation, such as the passenger's name, telephone number, pickup location, destination, and relevant transportation instructions.

We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect DriveAFY, our customers, or others.

We do not sell personal information for monetary consideration.

Mobile information and SMS consent are not shared with third parties or affiliates for their marketing or promotional purposes.

5. Payment Information

Payments may be processed through third-party payment processors. DriveAFY may receive transaction-related information necessary to confirm and manage a reservation, but payment card information may be processed and stored directly by the applicable payment provider in accordance with its own privacy and security practices.

6. Cookies and Website Analytics

DriveAFY.com may use cookies and similar technologies to maintain website functionality, understand how visitors use our website, measure performance, and improve the online experience.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the operation of some website features.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and transaction records, resolve disputes, enforce agreements, and satisfy applicable legal, accounting, or regulatory requirements.

9. Your Choices

You may contact DriveAFY to request that we update or correct certain personal information we maintain about you.

You may stop receiving SMS messages by replying STOP to a DriveAFY text message. For assistance with SMS communications, reply HELP or contact us using the information below.

10. Third-Party Services and Links

Our website may contain links to websites or services operated by third parties. DriveAFY is not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our website and transportation reservation services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through our website.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, or legal requirements. When we make changes, we will update the effective date shown at the top of this page.

13. Contact DriveAFY

If you have questions regarding this Privacy Policy, your personal information, or DriveAFY's SMS practices, please contact us: